Privacy policy.

Last Updated: October 20, 2024

At Red Lily, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services.

1. Information We Collect

We may collect various types of personal information, including but not limited to:

  • Name

  • Contact information (email address, phone number)

  • Payment information (credit card details)

  • Booking details (dates, times, services requested)

  • Any other information you voluntarily provide to us

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and confirm your bookings

  • To communicate with you regarding your sessions

  • To improve our services and website

  • To send you promotional materials and updates (with your consent)

  • To comply with legal obligations

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our website or providing our services, under confidentiality agreements

  • As required by law or in response to legal requests

  • To protect the rights, property, or safety of Red Lily, our clients, or others

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to any inaccurate information

  • Request deletion of your personal information, subject to our legal obligations

  • Withdraw your consent for us to use your information, where applicable

6. Cookies

Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can choose to accept or decline cookies through your browser settings.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website after changes are made constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us via the Contact form.